Technical Assistance

Supporting our utilities does not only include education and training but also technical assistance. Professional Training Association provides several levels of technical assistance: Remote and onsite assistance. Many problems commonly encountered in the field can be addressed via remote assistance using phone, skype, or email. For more complex issues we also offer onsite and in person assistance. We can assist you in addressing existing conditions or support your proactive efforts to prevent potential health, environmental, and compliance problems.

GREAT NEWS:

To make technical assistance for utilities in remote locations even easier and to accommodate social distancing Professional Training Association is now offering remote technical assistance and training using video conferencing.

For more information please contact us at 360-490-2426 or via email at info@pro-train.org.

We provide detailed technical assistance and customized training for:

  • Laboratory:
    • sample collection
    • review & development of sample collection plans
    • review & development of SOPs
    • troubleshooting lab procedures
    • lab accreditation compliance
    • assistance in lab accreditation process
    • preparing for laboratory audits
    • responding to a laboratory audit
    • transition to & accrediting new analytical methods
    • review & development of Quality Assurance Manuals
    • review & development of Quality Control programs
    • demonstration of qualification
    • review & development of lab documents & forms
    • training program development
  • Drinking water systems:
    • sample collection
    • review & development of sampling plan
    • lab testing
    • compliance
    • treatment process
    • distribution
    • disinfection
    • asset management
    • setting up an accredited laboratory
    • review & development of SOPs
    • review & development of emergency preparedness program
    • training program development
    • project management
  • Wastewater Systems:
    • sample collection
    • lab testing
    • compliance
    • treatment process
    • distribution
    • disinfection
    • asset management
    • setting up an accredited laboratory
    • review & development of SOPs
    • review & development of emergency preparedness program
    • training program development
    • project management